|
| Managed Services
|
| |
|
Our managed services:
-
Systems Database Administration
-
Applications Remote Database Administration
-
24 X 7 service desk
-
On-going technical support
-
Systems Architecture
A prime objective
of our support is to manage events as they
occur (reactive) so as to reduce their impact
on service performance and your organisation's
business.
Park Lane helps with:
-
Incident management
-
Fault management
-
Change management
-
Instance management
-
Data security management.
Importantly, we also provide you with proactive support of the environment to help reduce the likelihood of events occurring, and to provide a continuing high level of performance, which includes:
-
Service continuity management
-
Database management
-
Patch management
-
Backup, export, failover and recovery management
-
User access management
-
Policies and procedure management.
|
|
|
|
|
"Park Lane provides specialist IT consultancy services to Holmesglen, including design and development of a range of IT systems which support our business requirements and supplement our in-house IT department. All Park Lane staff assigned to us have been highly skilled in their field, professional and above all else, easy to deal with. We appreciate the level of expertise and support they provide to our organisation."
Holmesglen Institute of TAFE
Over 30 years of experience
in product development allows
us to target and fulfill your
requirements when off the
shelf solutions cannot.
|
|
