Office Infrastructure Support

If your business is unhappy with the way its computers, communications network and internet access perform, and does not have the expertise to improve this, Park Lane can help. We provide support services to manage your office computing infrastructure, and offer advice and guidance on upgrading or enhancing these essential services.

Our support covers:

• Computer equipment – Servers, PCs, laptops and peripherals
• Wired and wireless networks
• Broadband internet connections
• Remote access for mobile staff
• Microsoft Windows operating environment
• MS Small Business Server 2003 - incorporating email, calendar and contact sharing
• Security of access and data against viruses.

On-going support
(Managed Services)

Park Lane can manage your infrastructure on your behalf, or provide assistance as and when required. As part of our support, we will ensure that your computing systems:

• Suffer minimal problems and so provide the highest level of availability for the business
• Make best use of the technology you have in place to achieve maximum value for the business
• Are updated to gain the benefits brought by new software and hardware releases and capabilities.

Advice and guidance
(Consulting Services)

Whether you are looking to install a new system or upgrade your existing equipment, Park Lane can help you select, purchase and install the computing systems most appropriate for your business. Our advice is impartial as we are independent of any supplier.

We can also review your current systems and provide advice on:

• Improving the performance
• Planning to ensure that you will have adequate systems capacity for your future needs
• The most suitable type of security and antivirus protection
• Backup and recovery processes to provide failsafe operations.